A century ago, “the customer is always right” became the motto for success in the high competitive retail market. In today’s similarly competitive healthcare environment, providers are adopting that same customer-centric approach, according to Rob Chartier in Health...
Retailers have struggled with consumers’ growing habit of “showrooming” – shoppers come to stores to see, touch, learn about, and try on products which they then buy from a low-price low-overhead online retailer. Brick-and-mortar retail grew last year in the single...
When the new mega-size container ship “Benjamin Franklin” docked in the Ports of Los Angeles in late 2015, it marked the beginning of a new shipping era. The ship can carry 18,000 containers. Placed end to end, the containers would reach from Baltimore to...
As the end of the year approaches, the IRS has a little holiday gift for businesses looking for last-minute ways to boost their tax deductions. It’s the Section 179 tax rule, which permits the deduction of the full purchase price of business equipment, up to $25,000....
As health care continues moving out of critical-care facilities and into consumer-friendly settings, designers are picking up a few design secrets from the retail industry. Writing in Health Facilities Management, Sarah Bader presents six retail design techniques that...
When you are making a major business purchase, you might feel like a tourist at a foreign bazaar – too many offers of something you’re not sure you want. What’s a buyer to do? According to these 12 tips from Renewable Energy Vermont, information is the key to being a...
The e-commerce juggernaut shows no signs of slowing, as Target demonstrated when it threw down the free-shipping gauntlet to Walmart and Amazon. Many retailers are finding that their online sales outpace their in-store sales to such an extent that they are reducing...
As the song says, “It’s that time of year,” time to take advantage of Section 179, the tax rule that allows you to deduct the full purchase price of business equipment, up to $25,000. New equipment put into service before December 31st can be deducted from your...
Retailers need to keep plenty of merchandise in their storerooms to replenish the racks. A customer who wants to buy an item that just sold out isn’t only a lost sale today, but perhaps many lost sales forever. However, real estate costs discourage retailers from...
Want Engaged Employees? Try a Little DEI
DEI Changes: Are Microaggressions Affecting Your Business’s Profits?
Unconscious Bias: Overcoming Barriers to DEI in the Workplace
How to Maintain DEI Habits in the Hybrid Workplace